I don’t think I have ever used a better service provider/website in my life. Honestly!!
The transfer process took less than 24 hours, I got exactly the rate I checked on xe.com and my mobile converter app and I saved £125 on the quote given to me by my bank, which I imagine would take 5+ working days as usual!
That saving even included the transfer fee!! The guys did exactly what they said they would do and I was so impressed by how easy they made everything, in particular Aisling for the email support and Ryan, who followed that up with a call just to make sure everything went ok - even though it was an easy process! Customer service is outstanding, and the security around the transfer and use of the website is very comforting.
Since arriving in the UK I have dealt with so many incompetent agents and companies it was making my head spin. Using ATMs and visa transactions were hurting my bank balance. So happy to have put all that behind me.
I will recommend to every person I know who transfers money to use this service. And I should think that will be a few since I have been traveling for 36 months and it was a common situation that friends and relatives found themselves in!
Once again thanks so much!!
Feedback to CurrencyFair, June 2014
Sending in money to your CurrencyFair account typically takes 2 business days for Euro payments, while GBP Faster Payments and CHAPS typically reach us on the same business day. Other currencies can take up to 5 business days to reach us. Find out more about our estimated processing times.
Yes. CurrencyFair is fully regulated by the Central Bank of Ireland and the Australian Securities and Investments Commission. Customer funds are ring fenced to ensure maximum security and protection, meaning your money is in safe hands.
You can top up your CurrencyFair account through a bank transfer. Additionally customers with Irish debit cards can make debit card payments, while Australian residents can use BPAY to top up their account.
As a fully regulated financial services business, we are required to verify the identity of all our customers. Where possible we attempt to speed up the process through electronic checks. Where this isn’t possible, we require proof of identification and up to two proofs of address.
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