Request a rate
If an exchange is not urgent, customers can request a unique exchange rate in the Exchange marketplace, different to the live rates available in real-time in our calculator.
Enter the Exchange Queue
After a rate is set, we work to find somebody to match with you at this rate. The Exchange Queue shows the total amount of currency waiting to be exchanged at each rate by your peers. The rate at the top of the queue is next in line to be exchanged.
Rate, Set and Match
An exchange will take place if the best rate available moves to match your rate in the exchange queue. Then you are at the top of the exchange queue. When the exchange takes place, your trade is matched.