Some common questions asked by people getting started.
How long will it take for my money to reach my CurrencyFair
Sending in money to your CurrencyFair account typically
takes 2 business days for Euro payments, while GBP Faster
Payments and CHAPS typically reach us on the same business
day. Other currencies can take up to 5 business days to
reach us. Find out more about our
estimated processing times.
Is my money safe?
Yes. CurrencyFair is fully regulated by the Central Bank of Ireland and the Australian Securities and Investments Commission. Customer funds are ring fenced to ensure maximum security and protection, meaning your money is in safe hands.
How can I top up my CurrencyFair account?
You can top up your CurrencyFair account through a bank transfer. Additionally customers with Irish debit cards can make debit card payments, while Australian residents can use BPAY to top up their account.
Do I need to verify my account?
As a fully regulated financial services business, we are required to verify the identity of all our customers. Where possible we attempt to speed up the process through electronic checks. Where this isn’t possible, we require proof of identification and up to two proofs of address.
CurrencyFair Ltd is regulated by the Central Bank of Ireland. CurrencyFair Ltd is a Corporate Authorised Representative (No.419450) of CurrencyFair Australia Pty Ltd, regulated in Australia by ASIC (AFS License No. 402709). CurrencyFair Limited is registered with the Financial Conduct Authority (FCA) under the Temporary Permissions Regime (TPR). Registration Number is FRN 522602. Data on CurrencyFair website(s) (including pricing data) is protected by database rights. All rights reserved Registered Office: Colm House, 91 Pembroke Road, Ballsbridge, Dublin 4, Ireland. CurrencyFair Ltd CRO: 469391 (Incorporated in Ireland)
The information contained on our website is general in nature. CurrencyFair has not taken into account your objectives, financial situation or needs. Before acting on this general advice you should therefore consider the appropriateness of the advice having regard to your situation. We recommend you obtain independent financial, legal and taxation advice before making any financial investment decision.