Easter 2018 Opening Hours
Due to worldwide bank holidays on Friday March 30th and Monday April 2nd , the exchange markets will close at:
5.30pm GMT+1 on Good Friday 30th March 2018
and will reopen at:
10.00pm GMT+1 on Monday 2nd April 2018.
Please note also that in general banks will not process payments in most currencies on Good Friday March 30th and Easter Monday April 2nd, so you should allow for delays in deposits and transfers over this period.
Some Frequently Asked Questions
1. When will funds reach my CurrencyFair account?
Depending when you sent in your funds they may be delayed in reaching us due to the Easter bank holidays. As Friday March 30th and Monday April 2nd are non-working days for most currencies, please allow an additional 2 days for your funds to clear to your CurrencyFair account.
*Please note that Thursday 29th March is also a non working day for NOK and DKK, therefore please allow an additional 3 days for these currencies to clear to your CurrencyFair account.
2. When can I exchange?
Our exchange markets will be closing on Friday March 30th at 5.30pm GMT and reopening on Monday April 2nd at 10.00pm GMT.
* Our ILS market may not be available at all times, if you have funds available and are looking to exchange to ILS please let us know and we’ll open the market for you to exchange.
3. When will funds reach my beneficiary bank account?
Any transfers made before Friday March 30th should reach the beneficiary bank no later than Wednesday 4th April.
* This excludes HKD, SGD, ILS and AED – for these currencies please allow a further 2 business days.
Customer Experience Department
Our Customer Experience department phone lines will close at 5.30pm GMT +1 on Friday the 30th of March and reopen on Monday the 2nd of April at 10.00pm GMT+1.
However you can also contact us via our Support Centre during this time as email queries will be monitored and responded to over the period.
Normal hours will commence on Tuesday the 3rd of April 2018.
CurrencyFair wishes you a very Happy Easter.