The safety and security of your funds and your data is our top priority at CurrencyFair. We are fully regulated as an Authorised Payments Institution by the Central Bank of Ireland (equivalent to the FSA in the UK) under the European Payment Services Regulations, and hold all customer funds in segregated client accounts with a major global (not Irish) bank. We also employ top-notch technical security to ensure the safety of your personal data. You can find more information in our Security Statement.
Our unique peer-to-peer system cuts out the bank margin, and results in exchange rates very close to, and sometimes even better than, the interbank midpoint (or wholesale) rate. Combine that with our very low transfer fees and the savings really add up. Foreign exchange rates on CurrencyFair are typically 3% better than bank rates, and 1-2% better than major online brokers. You also save around €20 or the equivalent in transfer fees.
With CurrencyFair, you have full access to our online marketplace. You can choose to exchange immediately at an excellent rate, or if you’re not in a hurry you can offer up your own rate and wait for someone else to match you. You can even choose to exchange a portion at a time over a period, and transfer it all out at the end. Be warned though – this new feeling of control can be addictive!
We recognize that fast, efficient, and friendly customer service makes a great business. We’re always ready to help; whether you prefer to email, tweet, speak on the telephone, or even drop by the office! CurrencyFair is about people and we take great pride in making sure that your experience is a positive one.
Everything can be done online with CurrencyFair. When you log in to our secure site you have full access to deposit, exchange, and transfer funds. The process of exchanging money and sending it abroad has never been so simple. The markets are open 24 hours a day, and soon you'll even be able to exchange at the weekend.